--- title: "Editing A User Profile" canonical: "https://docs.shiftmatch.com/space/KB/1673199627/Editing%20A%20User%20Profile" format: markdown --- To edit a user's profile in ShiftMatch, follow these steps. > 📝 For a detailed description of each User Profile variable, refer to the **[People: Add User](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1673560087)** section. 1. **Accessing the Profile** Click the **Username** link of the individual whose profile you would like to edit. ![image]() --- ### 2. Updating **Login Details** You can update the following login-related information: - **Username** - **Password** - **Password Hint** --- ### 3. Updating **Personal Details** Modify the user's personal information, including: - Mobile phone number - Email address - Home phone number - First name - Last name - Address - **Mobile App Token**: - If the user is using the ShiftMatch Mobile App, a token is generated when they log into the app for the first time. - This token can be revoked at any time. If the user is experiencing issues with the app, it is recommended to delete the token from their profile. --- ### 4. Updating **Professional Details** Edit or add professional information, such as: - Active status (**Active User** or **[Archived](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1673265225)**) - Date of hire - Total hours worked - Professional registration number(s) - Experience allowance - Maximum hours allowed to work per pay period - [Grade](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674575879) - [Employment type](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674477577) - [Class](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674248276) - [Role](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674149959) - [Rating](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674510341) - Access to Department ([level 4](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674149940)) Location - Auto Accept as default - Relevant notes - [Pools](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674281076) --- ### 5. Updating **Governance Details** Admins can view and also amend a User Profiles' Governance item individually via their User Profile, this can be accessed by going to the “Governance“ tab in the User Profile. This is useful for logging and tracking the expiry dates of various Governance Items such as AHPRA or Working with Children's Check. Admins can amend the following Governance Item fields: - Governance Expiry Date - Governance Description ![Governance Section - User Profile.png](media://8b9206b7-4cd1-4fb8-b752-74efaa108456) Once the amendments are made, Admins simply press the “Save Changes“ button to save the amendments they’ve made. --- ### 6. Updating **Locations** Assign the **[Locations](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1532133702)** where the user can work by ticking the corresponding boxes. --- ### 7. Updating **Skills** Assign relevant **[Skills](https://shiftmatch.atlassian.net/wiki/spaces/KB/pages/1674739715)** by ticking the corresponding boxes. - Note: Skills can be set as hidden for all users if required. - Indicate by checking the box next to Skills the User has --- ### 8. Saving Changes Click the **Save Changes** button. The updated User Profile will now be reflected in the ShiftMatch system. --- ### 9. Inactivate & Re-initialise > ℹ️ This option may not be visible for your organisation.To have this function activated please contact your ShiftMatch representative. **Inactivate & Reinitialise** allows Admins to deactivate a User and automatically reinitialise any future dated Shortfalls they were assigned to. When clicked, a dialog box appears listing all shifts currently filled by the User, along with their future availabilities as below. ![image](media://09853982-44f0-4c91-b655-ef3955648571) Once the **Inactivate** button is confirmed, the User becomes inactive and all Shortfalls previously filled by them are reinitialised and returned to an unfilled status. ![image](media://10a2df30-850b-4651-869d-b0a4c3c22898)